FAQ - Finding Answers with a Flamingo Flair
Got questions? We've got answers! Our FAQ section is filled with the most common queries we get about bookkeeping, financial cleanup, and our services. Dive in to find quick, clear answers – all with a touch of Deciphire's fun-loving spirit.
General Questions
What exactly does Deciphire do?
Deciphire specializes in bookkeeping and financial services, with a unique flair for cleaning up messy financials and providing ongoing bookkeeping support.
What's with the flamingos?
Flamingos are unique, just like our approach to finance! Plus, they add a bit of fun to a typically serious (and sometimes boring) field. To be honest, we are not sure how it started or how it got this far. After a bunch of flamingo sunglasses and office accessories, we are pretty committed at this point. Please help!
Who can benefit from Deciphire's services?
Small and medium-sized businesses, particularly those in trades like plumbing, electrician work, and other services, will find our services highly beneficial.
Services-Related Questions
What's involved in your financial cleanup service?
Our cleanup service includes sorting past transactions, reconciling accounts, and organizing your financial records to bring them up-to-date.
Do you offer custom financial solutions?
Absolutely! We tailor our services to meet the specific needs of your business.
Can you work with different accounting software?
Yes, while we often recommend QuickBooks Online, we are proficient in various accounting systems and can work with the one you’re most comfortable with.
Pricing Questions
How do you price your services?
Our pricing is based on the scope of work required. We offer both package deals and customized solutions. Our pricing structure is designed to meet a variety of needs. For specific projects or consultations, we charge an hourly rate that ranges from $100 to $250, depending on the complexity and expertise required. For ongoing monthly bookkeeping services, prices start at $500 per month. We strive to provide clear, transparent pricing tailored to the unique requirements of your business.
Is there a cost for the initial cleanup consultation?
Yes, there is a $97 charge for the initial consultation. However, if you decide to proceed with our services for financial cleanup, this amount will be credited towards your cleanup costs. It's an investment in your financial clarity that pays off!
What if I'm a new customer without a need for financial cleanup? Is there a setup fee?
For new clients who don't require our financial cleanup services, there's great news: there's no consultation fee for you! However, to get you started on the right foot, there is a one-time setup and implementation charge of $250. This fee covers the initial setup of your accounts, integration into our system, and any necessary training or support to ensure a smooth beginning to our financial partnership.
Miscellaneous Questions
How often will we communicate?
Communication frequency can be tailored to your needs, but we typically provide monthly financial reports and are always available for queries.
What makes Deciphire different from other bookkeeping services?
Our blend of professional expertise, personalized service, and a fun, empathetic approach sets us apart.
What if I'm a new customer without a need for financial cleanup? Is there a setup fee?
For new clients who don't require our financial cleanup services, there's great news: there's no consultation fee for you! However, to get you started on the right foot, there is a one-time setup and implementation charge of $250. This fee covers the initial setup of your accounts, integration into our system, and any necessary training or support to ensure a smooth beginning to our financial partnership.
Still Curious?
If you didn’t find what you were looking for, don’t hesitate to reach out. We’re here to help, and not just with your finances – we’re good listeners too!
Testimonial
"Starting out with Deciphire’s bookkeeping services for my café was one of the best decisions I’ve made. Initially, I was concerned about the setup process, but the team made it incredibly smooth and straightforward. The one-time setup and implementation fee was well worth it. They took care of everything from integrating my existing financial data into their system to training me on how to use their client portal effectively.
What really impressed me was the lack of a consultation fee, which made the decision to choose Deciphire much easier. Since day one, they have been exceptionally supportive, always available to answer any questions I have. Their monthly bookkeeping service has brought so much clarity and efficiency to my business finances, allowing me to focus more on growing my café.
Deciphire’s team is not just about numbers; they genuinely care about my business and its success. I highly recommend their services to any new business owners who are looking for a reliable and efficient financial partner right from the start."
Grace Kim, Owner, The Organic Café
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